Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
You’re Not Alone In This
Changes in your skin can feel frustrating, especially when nothing seems to work. That’s why we’re here — to give you clarity, confidence, and solutions that actually make a difference.
From ingredients to application, everything we do is designed to support ageing skin the right way. No confusion, no overwhelm — just straightforward care that works.
Using the right product matters — but knowing how to use it properly makes all the difference. We’re here to help you get the best results, every step of the way.
Product & Usage
Most creams only moisturise the surface layer of skin. Seraphine's Bee Venom Cream works at the dermal level — where structural collagen and elastin actually live. Bee venom signals your skin to repair itself from within, which is why customers see results that surface creams simply can't deliver.
Most customers notice their skin feeling firmer and more hydrated within the first 2–3 weeks. Visible improvements in texture and crepiness typically appear by week 5-6. For best results, use consistently morning and night.
With daily morning and night use on both face and neck, one jar typically lasts 4–6 weeks. Due to this we have a monthly shipment option which comes at a discounted price to support your ongoing needs.
The collagen and elastin your skin builds during use are real structural improvements. That said, skin continues to age naturally, so ongoing use will maintain and build on your results over time.
Shipping & Returns
"If your skin doesn't feel and look noticeably different within 30 days, we want to make it right — no awkward conversations, no runaround."
We offer a 30-day money-back guarantee. Use the entire jar. If you're not happy with your results, we'll refund every penny. No questions asked.
Because real skin transformation takes time. We give you the right amount of time so you can actually see results, not just test the texture.
Yes, if you have selected our monthly subscription plan, you will receive Seraphine right to your doorstep every month. No hassle and extremely easy.
We ship from our fulfillment centre. Delivery timeframes will be confirmed at checkout based on your location.
Please check the shipping options available at checkout for your country. For any location-specific questions, contact us at info@getseraphine.store.